Client Services Office Assistant II

Department of Health and Human Services; Caribou (ME); On-site; USD 22,000 - 31,000; Full time

Job summary

Department of Health and Human Services in Maine seeks an Office Assistant II in Caribou to support OCFS with answering calls, guiding clients to the right services, and maintaining orderly office operations.

The role requires strong communication, organization, and professionalism; responsibilities include handling 100-200 calls daily, managing mail and records, and assisting with various administrative tasks in a fast-paced team.

Qualifications

• Office and administrative support experience.
• Ability to prioritize work and follow procedures with independent judgment.
• Experience with modern office practices and equipment.

Responsibilities

• Answer 100-200 calls daily and direct to appropriate staff.
• Manage incoming/outgoing communications, mail, faxes, and publications.
• Redact adoption records for prospective adoptive parents.
• Burn CD's for Clifford Orders, Court, etc.
• File closed assessments and permanency records.
• Support other administrative processes as needed.

Skills

Outlook

Excel

MS Word

Receptionist duties

Data entry

Keyboarding

Job description

Department of Health and Human Services in Maine seeks an Office Assistant II in Caribou to support OCFS with answering calls, guiding clients to the right services, and maintaining orderly office operations.

The role requires strong communication, organization, and professionalism; responsibilities include handling 100-200 calls daily, managing mail and records, and assisting with various administrative tasks in a fast-paced team.