Client Services Manager - Workers’ Compensation

RAS Companies; Iowa City (IA); Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Job summary

RAS Companies is seeking a Client Services Manager to build and nurture strong client relationships, identify and resolve concerns, and serve as the primary contact for our clients.

The role requires five years of workers’ compensation claims handling experience, TPA client experience, a valid driver’s license, and proficiency with Word and Excel.

This position offers home-based work with required travel; candidates must reside in IA, SD, or MO.

Qualifications

• Minimum five years of workers’ compensation claims handling experience.
• Experience with Third Party Administrators (TPA) clients is preferred.
• Bachelor’s degree preferred.
• Valid driver's license required.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Build and nurture strong professional relationships with clients.
• Identify and resolve client concerns; serve as the primary contact.
• Coordinate with internal staff to ensure service quality.
• Ensure top-notch client satisfaction.
• Frequent travel with some overnight stays required.

Skills

Communication skills

Problem-solving

Client relationship management

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

RAS is looking for a Client Services Manager who will be responsible for building and nurturing strong professional business relationships with our clients. This role will identify and resolve client concerns, service as a point of contact, coordinate with internal staff members, and ensure top notch client satisfaction.

This position offers a

home-based work opportunity.

The successful candidate must reside in one of the following states: SD, IA, or MO.Frequent travel with some overnight stays will be required.

Job Requirements:

• A minimum of
• five years of workers’ compensation claims handling experience
• is requiredExperience in working with
• Third Party Administrators (TPA) clients
• is preferredMulti-functional experience in claims management, claims administration and/or account management is desirableProven decision making and problem-solving skillsExcellent verbal and written communication skillsMust be proficient in Microsoft Word and ExcelBachelor’s degree preferredValid drivers’ license required

In our 30+-year history, we’ve sailed to great heights, reimagined ourselves, and gained a profound awareness of the value we bring as experienced workers’ compensation insurance providers. Today our reputation has grown as the region’s leading workers’ compensation insurance writer. While our product is insurance, what we truly sell is safer workplaces, help for companies looking to protect their employees, and support for people at their most vulnerable.

We offer a competitive wage and benefits package including medical, dental and vision coverage, paid holidays, paid parental leave PTO, 401K, and much more! A company vehicle will be provided.

At RAS, we believe in an inclusive work environment, where employees are welcomed, valued, respected, and heard to ensure that individuals bring their best selves to work. RAS provides equal opportunities to all qualified candidates without regard to race, color, religion, sexual orientation, gender identity or expression, age, disability status, veteran status, national origin, or any other status protected under federal, state or local law.