Client Services Manager - Home Health & Growth

BAYADA Home Health Care; York (York County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits plan

401k with company match

Paid time off

Job summary

BAYADA Home Health Care seeks a Client Services Manager for our York Home Health Office. The role focuses on coordinating client services, handling emergent scheduling issues, and growing caseload while delivering compassionate, high‑quality home health care.

You will build strong relationships with clients, referral sources, payors, and community organizations, and work closely with Clinical Managers to supervise field staff and monitor performance metrics.

Qualifications

• Bachelor degree preferred.
• Prior medical office or home care experience preferred.
• Prior scheduling experience a plus.
• Demonstrated record of increased responsibility.
• Strong computer skills (EMR) and excellent communication.

Responsibilities

• Provide superior customer service and quality home care.
• Focus on coordinating client services and emergent scheduling issues.
• Manage your caseload while proactively growing it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics to maintain effective fiscal management of your caseload.
• Partner with Clinical Managers to supervise field employees.

Skills

Communication skills

Scheduling

Client relations

Team collaboration

Education

Bachelor degree

Job description

BAYADA Home Health Care seeks a Client Services Manager for our York Home Health Office. The role focuses on coordinating client services, handling emergent scheduling issues, and growing caseload while delivering compassionate, high‑quality home health care.

You will build strong relationships with clients, referral sources, payors, and community organizations, and work closely with Clinical Managers to supervise field staff and monitor performance metrics.