Client Services Manager (Hybrid) – Growth & Renewals

Highmark Health Company; Parkersburg (WV); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Highmark Inc. is seeking an Account Manager to partner with Client Managers in sustaining and expanding existing business, while ensuring positive account relationships. You will prepare proposals, analyze utilization data, and help implement new products for clients.

The role is hybrid in Parkersburg, WV, onsite three days a week (T, W, Th). Requires a Bachelor's degree or equivalent experience and a life/health license within 45 days of hire.

Qualifications

• Bachelor's degree or equivalent experience required.
• State specific Producer License for Life, Accident & Health required or must be obtained within 45 days of hire.

Responsibilities

• Partner with Client Manager to maintain and grow existing business and ensure positive client relationships.
• Assist in preparation of benefit design analysis for proposals and quotes.
• Run financial reports and perform basic analysis on utilization data and market research.
• Develop specifications for implementation of new products for clients.
• Conduct enrollment meetings during renewal process.
• Resolve day-to-day account service issues and coordinate with Sales Support.

Skills

Service orientation

Diligence

Problem Solving

Communication

Drive for Results

Evaluates Critically

Influence

Persistence

Planning and Organizing

Travel 0-25%

Education

Bachelor's Degree or relevant experience

State Producer License for Life/Accident & Health (within 45 days)

Tools

Financial reporting tools

Job description

Highmark Inc. is seeking an Account Manager to partner with Client Managers in sustaining and expanding existing business, while ensuring positive account relationships. You will prepare proposals, analyze utilization data, and help implement new products for clients.

The role is hybrid in Parkersburg, WV, onsite three days a week (T, W, Th). Requires a Bachelor's degree or equivalent experience and a life/health license within 45 days of hire.