Client Services Lead – Retail Launch & Program Coordination

Advatix LATAM; Norcross (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Advatix LATAM is seeking a Client Services Representative to support larger Fortune 500 clients and manage day-to-day project requirements for multiple accounts. You will coordinate with internal teams and serve as the primary contact for client requests, ensuring high-quality execution and timely delivery.

The role emphasizes relationship management, business acumen, and the ability to handle deadlines in a fast-paced environment, with travel up to 5% as needed.

Qualifications

• Bachelor’s or advanced degree, preferably in business, or equivalent work experience.
• Two years of experience in program management is required.
• Ability to develop, maintain, and deepen relationships with senior-level client contacts.
• Track record of exceeding relationship management objectives.
• Proficient in MS Office suite and able to learn new systems.

Responsibilities

• Execute defined tasks related to specific client requirements, ensure client service obligations and program specifications sold to the client are attained
• Serve as a consultative extension of the client to provide recommendations on project, campaign, and program execution by facilitating with internal Archway cross-functional departments, as needed
• Execute and support defined tasks for onboarding as defined in client requirements
• Identify new opportunities with clients and communicate effectively with the Client Services Manager to drive additional profitable revenue growth
• Identify client health risks and provide recommended solutions with the coordination of other departments
• Proactively identify and report monthly financial variances as they occur
• Quality check invoices to ensure all services are accounted for
• All other duties as assigned

Skills

Relationship management

Strategic thinking

Analytical aptitude

Self-starter

Multi-tasking

Education

Bachelor’s degree

Tools

MS Office

Job description

Advatix LATAM is seeking a Client Services Representative to support larger Fortune 500 clients and manage day-to-day project requirements for multiple accounts. You will coordinate with internal teams and serve as the primary contact for client requests, ensuring high-quality execution and timely delivery.

The role emphasizes relationship management, business acumen, and the ability to handle deadlines in a fast-paced environment, with travel up to 5% as needed.