Client Services Coordinator — Warehouse & SLA Support

Bergen Logistics, LLC; Kennesaw (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Bergen Logistics, LLC is seeking an Assistant Client Service Manager to support the Client Service Manager and act as a liaison with clients.

You will assist in assigning tasks, preparing daily reports, and coordinating inbound/outbound shipments while maintaining high service levels. Strong communication, organization, and a client-focused attitude are essential to succeed in this role at our Georgia facility.

Qualifications

• Experience with Microsoft Office (Word, Excel, and Outlook).
• Excellent communication skills and time management.
• Strong work ethic and customer service orientation.
• Detail-oriented with ability to meet deadlines and multi-task.

Responsibilities

• Assist Client Service Manager with daily tasks and projects.
• Prepare, analyze, and send daily reports.
• Create/import flat files for Inventory, ASNs, and Pick tickets.
• Plan inbound materials and coordinate receiving.
• Monitor WMS to track SLA and escalate issues.
• Coordinate inbound and outbound shipments with warehouse teams.
• Enter warehouse transfers of raw materials.
• Collect and report data and photos as needed.

Skills

Strong communication

Time management

Organizational skills

Customer service orientation

Detail oriented

Teamwork

Tools

Microsoft Office

Job description

Bergen Logistics, LLC is seeking an Assistant Client Service Manager to support the Client Service Manager and act as a liaison with clients.

You will assist in assigning tasks, preparing daily reports, and coordinating inbound/outbound shipments while maintaining high service levels. Strong communication, organization, and a client-focused attitude are essential to succeed in this role at our Georgia facility.