Client Services Coordinator — Outpatient Front Desk

Community Medical Services; Cincinnati (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Subsidized medical, dental, and vision insurance

Health savings account

Paid sick, vacation, and holiday time

401K retirement plan with match

Tuition reimbursement up to 100%

Employee assistance program

Job summary

A healthcare organization in Cincinnati is seeking a Client Services Coordinator to manage client interactions and support their recovery journey. You will greet clients, manage schedules, and maintain accurate records in a busy environment. Ideal candidates will have strong customer service skills and experience in a front desk role. This position comes with a comprehensive benefits package and a supportive work culture focused on client care.

Qualifications

• 1+ years of experience in customer service required.
• 1+ years of front desk experience preferred.
• Valid driver's license and MVR clearance for specific states.

Responsibilities

• Greets clients in person and over the phone.
• Manages patient flow in a fast-paced environment.
• Schedules and documents client visits in electronic health records.

Skills

Customer service

Organizational skills

Communication

Problem solving

Attention to detail

Education

High School Diploma/GED

Tools

Electronic health records

Microsoft Office

Job description

A healthcare organization in Cincinnati is seeking a Client Services Coordinator to manage client interactions and support their recovery journey. You will greet clients, manage schedules, and maintain accurate records in a busy environment. Ideal candidates will have strong customer service skills and experience in a front desk role. This position comes with a comprehensive benefits package and a supportive work culture focused on client care.