Client Access Specialist — Front Desk & EMR Expert

Riveon; Lorain (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Inclusive culture

Company-sponsored continuing education

Wellness programs and activities

Flexible dental & vision plan options

Paid parental leave

Generous referral bonus program

Job summary

A mental health services organization in Lorain, Ohio is seeking a Client Access Specialist to provide client-centered administrative support. You will greet and assist clients, maintain updated client data, and ensure excellent customer service. Ideal candidates have a high school diploma, healthcare receptionist experience, and strong computer skills. This role offers opportunities for personal growth and development in a supportive team atmosphere.

Qualifications

• Experience as a receptionist and/or switchboard operator in a health-care setting.
• Ability to perform client check-in and scheduling procedures.
• Typing speed of at least 35 words per minute.

Responsibilities

• Provide client-centered administrative support.
• Greet and assist incoming clients and visitors.
• Maintain client data updated in the EMR.

Skills

Customer service orientation

Conflict resolution techniques

Sensitivity to different cultures

Computer proficiency

Education

High school graduate or equivalent

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

A mental health services organization in Lorain, Ohio is seeking a Client Access Specialist to provide client-centered administrative support. You will greet and assist clients, maintain updated client data, and ensure excellent customer service. Ideal candidates have a high school diploma, healthcare receptionist experience, and strong computer skills. This role offers opportunities for personal growth and development in a supportive team atmosphere.