Trauma-Informed Client Services Coordinator

Community Medical Services; Cincinnati (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Subsidized medical, dental, and vision insurance

Health savings account

Paid sick, vacation, and holiday time

401K retirement plan with match

Job summary

A healthcare organization is seeking a Client Services Coordinator in Cincinnati, Ohio. The role involves greeting clients, scheduling appointments, and maintaining patient flow in a busy environment. Candidates should have at least a high school diploma and customer service experience. This position offers a supportive atmosphere dedicated to recovery from substance use disorders. You will be part of a committed team aiming to assist individuals in achieving their treatment goals.

Qualifications

• 1+ years of customer service experience required.
• 1+ years of front desk experience preferred.
• Culturally competent and sensitive to client needs.

Responsibilities

• Greet and attend to clients in person and over the phone.
• Schedule appointments using the electronic system.
• Maintain a clean reception area.

Skills

Communication skills

Problem-solving

Customer service

Organizational skills

Time management

Education

High School Diploma/GED

Tools

Electronic health records

Microsoft Office

Telephone system

Job description

A healthcare organization is seeking a Client Services Coordinator in Cincinnati, Ohio. The role involves greeting clients, scheduling appointments, and maintaining patient flow in a busy environment. Candidates should have at least a high school diploma and customer service experience. This position offers a supportive atmosphere dedicated to recovery from substance use disorders. You will be part of a committed team aiming to assist individuals in achieving their treatment goals.