Client Services Coordinator: Order & Sales Support (Onsite)

Cort-601a2731; New York (NY); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Health insurance

401(k) with company match

Paid vacation, sick days, and holidays

Disability and life insurance

Tuition reimbursement

Employee discounts and perks

Career growth and mentorship

Job summary

CORT is seeking a Client Services Coordinator in New York to join our onsite team. The role blends customer service, order management, and sales support to deliver timely, accurate service for online customers and internal partners.

Key responsibilities include processing orders, coordinating fulfillment, and providing backup across sales and operations. The ideal candidate thrives in a fast-paced environment and is highly organized.

Qualifications

• High school diploma or equivalent required.
• Experience with a CRM such as Salesforce or HubSpot preferred.
• Proficient in Microsoft Office; basic Excel skills.

Responsibilities

• Process and close rental agreements with proper procedures and follow-up.
• Coordinate with Account Executives to support sales efforts.
• Handle post-delivery transactions for existing customers.
• Protect store security and company assets per procedures.
• Utilize knowledge of CORT products for substitutions when needed.
• Interact professionally with internal teams and external customers.
• Use Salesforce to manage contacts, schedules, emails, and research.
• Work 40 hours per week and additional hours as needed.
• Meet productivity and tracking targets consistently.
• Assist customers with selling skills and product knowledge to gain commitments.

Skills

Customer service

Multi-tasking

Time management

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Salesforce

HubSpot

Microsoft Office

Job description

CORT is seeking a Client Services Coordinator in New York to join our onsite team. The role blends customer service, order management, and sales support to deliver timely, accurate service for online customers and internal partners.

Key responsibilities include processing orders, coordinating fulfillment, and providing backup across sales and operations. The ideal candidate thrives in a fast-paced environment and is highly organized.