Client Services Coordinator - In-Office Grand Rapids

Stengerlaw; Grand Rapids (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k retirement plan

Paid holidays

Generous time off

Life and disability insurance

Employee Assistance Program

Job summary

Stengerlaw in Grand Rapids is hiring a Client Services Coordinator to support our corporate office. This role involves monitoring client communication, generating reports, and troubleshooting electronic data exchanges. The ideal candidate will be self-motivated, detail-oriented, and have excellent client service skills.

We offer competitive compensation along with health, dental, and vision benefits, a 401k retirement plan, and generous time off. Join a collaborative and innovative team committed to positive outcomes for our clients.

Qualifications

• Demonstrated ability to provide excellent client service.
• Able to work efficiently in a fast-paced environment.

Responsibilities

• Monitor and resolve reporting issues between the Firm and clients.
• Generate and provide reports based upon Firm or clients’ requirements.
• Prioritize day to day tasks and issues with colleagues.
• Understand and troubleshoot electronic data exchanges with clients.

Skills

Client service skills

Data processing skills

Attention to detail

Strong communication skills

Proficiency in Microsoft Office Suite

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Stengerlaw in Grand Rapids is hiring a Client Services Coordinator to support our corporate office. This role involves monitoring client communication, generating reports, and troubleshooting electronic data exchanges. The ideal candidate will be self-motivated, detail-oriented, and have excellent client service skills.

We offer competitive compensation along with health, dental, and vision benefits, a 401k retirement plan, and generous time off. Join a collaborative and innovative team committed to positive outcomes for our clients.