Client Services Coordinator

AppleOne Employment Services; Kirkland (WA); On-site; USD 58,000 - 70,000; Full time

Job summary

AppleOne Employment Services in Kirkland, WA is seeking a Client Services Coordinator to support client relationships from onboarding through ongoing service. This direct hire opportunity is ideal for an organized, detail-oriented professional with 1 to 2 years of experience who enjoys client communication, account coordination, and working closely with internal teams.

The Client Services Coordinator will serve as a key contact for clients, helping manage requests, documentation, account

Qualifications

• 1–2 years of experience in client services or similar role.
• Strong verbal and written communication skills.
• Organized and detail-oriented with ability to multitask.

Responsibilities

• Serve as a primary point of contact for clients, addressing questions and service needs promptly.
• Coordinate client onboarding, including documentation collection and account setup.
• Support account management by scheduling meetings, preparing reports, and tracking deliverables.
• Maintain accurate client records and communication history in CRM systems.
• Collaborate with internal departments to resolve issues and ensure client needs are met.
• Identify opportunities to improve service processes and client experience.

Skills

Client communication

Account coordination

Attention to detail

Tools

CRM systems

Job description

Job Summary

A growing financial services organization in Kirkland, WA is seeking a Client Services Coordinator to support client relationships and deliver a seamless experience from onboarding through ongoing service support. This direct hire opportunity is ideal for an organized, detail-oriented professional with 1 to 2 years of experience who enjoys client communication, account coordination, and working closely with internal teams.

The Client Services Coordinator will serve as a key contact for clients, helping manage requests, documentation, account activity, service updates, and follow-up items. This role offers the chance to build strong professional relationships, contribute to process improvements, and grow within a collaborative environment that values responsiveness, accuracy, teamwork, and excellent client service.

This is a strong opportunity for someone who wants to develop a career in financial services, client services, account support, or financial planning operations while working with supportive teams and client-focused leadership.

Key Responsibilities

• Serve as a primary point of contact for clients, responding to questions, requests, and service needs in a timely and professional manner.
• Coordinate client onboarding, including documentation collection, account setup, client communication, and follow-up tracking.
• Support account management and internal teams by scheduling meetings, preparing reports, tracking deliverables, and assisting with client requests.
• Maintain accurate client records, account information, service documentation, and communication history in CRM systems.
• Partner with internal departments to resolve issues, coordinate deliverables, and ensure client needs are met.
• Help monitor client satisfaction and identify opportunities to improve service processes, workflows, and the overall customer experience.

Compensation and Benefits

• Direct hire position.
• Salary range: $58,000 to $70,000 per year.
• Location: Kirkland, WA.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.