Client Services Clerk I Wenatchee

Quiroga Law Office, PLLC; Wenatchee (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Paid time off

Continued training and professional de

Job summary

Quiroga Law Office, PLLC seeks a bilingual Client Services Clerk for the Wenatchee office. You will support clients, manage in-office needs, and help keep the office running smoothly in a fast-paced environment.

The ideal candidate is organized, detail-oriented, and comfortable working directly with clients, with at least one year of customer service experience and proficiency in MS Office and Adobe Acrobat.

Qualifications

• Bilingual in Spanish and English required.
• Proficient with Microsoft Office and Adobe Acrobat.
• Strong attention to detail.
• Excellent interpersonal and customer service skills.
• Able to think independently and propose practical solutions.
• Capable of working in a fast-paced environment with good teamwork.

Responsibilities

• Meet with clients and assist with in-office needs.
• Ensure client needs are addressed promptly.
• Receive and handle client document drop-offs.
• Prepare and organize files for client pickup.
• Process payments accurately (cash and card).
• Prepare documents using MS Office and Adobe Acrobat.
• Maintain strict confidentiality of client information.
• Collaborate with team to complete tasks on time.
• Identify and resolve day-to-day problems.
• Support smooth daily office operations.
• Keep front office clean, organized, and welcoming.
• Monitor office inventory and supplies.
• Contribute to a collaborative team environment.

Skills

Bilingual (Spanish & English)

Customer service

Attention to detail

Interpersonal skills

Teamwork & communication

Tools

Microsoft Office

Adobe Acrobat

Job description

Job Type: Full-time

Pay: $25 per hour

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

About Us

Quiroga Law Office, PLLC was founded in 2009 with a mission to stand bravely beside immigrants and protect their ability to live, work, and thrive in the United States.

We are a law firm for immigrants by immigrants. We represent clients nationwide in matters involving asylum, citizenship, family immigration, non-immigrant visas, deportation defense, Temporary Protected Status, green cards, waivers, consular processing, and federal litigation.

We are collaborative, organized, mission-driven, and growing. Our team values innovation, accountability, professional development, and meaningful advocacy.

About the Role

We are seeking a bilingual Client Services Clerk to join our Wenatchee office. This position plays an important role in supporting clients and ensuring that the office operates smoothly.

The ideal candidate is organized, detail-oriented, comfortable working directly with clients, and able to manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Meet with clients and assist them with their in-office needs.
• Ensure clients’ needs are addressed in a timely manner.
• Receive and handle client document drop-offs.
• Prepare and organize files for client pickup.
• Process cash and card payments accurately.
• Prepare documents using Microsoft Office and Adobe Acrobat.
• Handle sensitive client information with strict confidentiality.
• Work closely with team members to complete tasks accurately and on time.
• Help identify and resolve day-to-day problems.
• Help ensure daily office operations run smoothly.
• Keep the front office clean, organized, and welcoming.
• Monitor and manage office inventory and supplies.
• Contribute to a collaborative and supportive team environment.

Requirements

• Bilingual in Spanish and English.
• Proficiency with Microsoft Office and Adobe Acrobat.
• Strong attention to detail.
• Excellent interpersonal and customer service skills.
• Ability to think independently and develop practical solutions.
• Ability to work effectively in a fast-paced environment.Strong teamwork and communication skills.
• Valid driver’s license.Preferred Experience
• At least one year of customer service experience.
• At least one year of experience using Microsoft Office.
• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Paid time off
• Continued training and professional development