Client Services & Business Development Coordinator (Hybrid)

Food For Thought - Chicago; Lincolnwood (IL); Híbrido; USD 50.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Health, Dental, and Vision Insurance

Flexible Spending Accounts (FSA)

Life Insurance

AD&D Insurance

Critical Illness Insurance

Employee Assistance Program (EAP)

Parental Leave

401(k) Retirement Plan

FFT University

Employee Meal Plan

Employee Discounts

Descripción de la vacante

Food For Thought - Chicago is seeking a Client Services Representative in Lincolnwood, IL. You will support a Senior Sales Consultant and the Director of Workspace Solutions, managing client relationships, coordinating workplace hospitality programs, and driving new business opportunities.

The role requires strong communication skills, experience in catering or food service, and comfort with CRM systems and catering software.

Formación

• At least 3 years of catering or food service customer service experience.
• Excellent communication, people and networking skills.
• Ability to learn catering software (CaterXpert a plus).
• Experience with a CRM system a plus.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Team player in a fast-paced environment.
• Interest in business development and client retention.

Responsabilidades

• Respond to incoming leads, calls, and client inquiries; coordinate timely follow-up.
• Support a Senior Sales Consultant with proposals, order entry, confirmations, and client communications.
• Assist in overseeing managed accounts, maintaining client relationships, and identifying opportunities for repeat business.
• Create tent cards, buffet signage, Canva materials, and other event materials.
• Prepare event details and coordinate with operations and culinary teams for smooth execution.
• Organize business development efforts, prospect outreach, and lead tracking with the Director.

Conocimientos

Excellent communication

People skills

Networking

Catering software

CRM experience

MS Office

Team player

Business development interest

Herramientas

CaterXpert

MS Office

Descripción del empleo

Food For Thought - Chicago is seeking a Client Services Representative in Lincolnwood, IL. You will support a Senior Sales Consultant and the Director of Workspace Solutions, managing client relationships, coordinating workplace hospitality programs, and driving new business opportunities.

The role requires strong communication skills, experience in catering or food service, and comfort with CRM systems and catering software.