Onsite Client Relations Specialist — Chicago

Whole Team Innovation; Elmhurst (IL); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid time off

Employee discounts

Professional development

Descripción de la vacante

Whole Team Innovations in Chicago, IL is seeking a Client Representative to support local business clientele, account communication, and relationship management. This full-time, on-site role focuses on client services and collaboration with the team.

No prior client-facing experience is required as hands-on training and ongoing coaching are provided to help new team members learn our services, understand client needs, and build strong professional communication skills.

Formación

• Must be at least 18 years old.
• Available to work full-time and on-site in Chicago, IL.
• Comfortable communicating with business professionals face-to-face.
• Professional, dependable, and organized.

Responsabilidades

• Communicate directly with local business clients in a professional and helpful manner.
• Build and maintain positive relationships with new and existing accounts.
• Learn about each client's needs, priorities, and service requirements.
• Provide clear information regarding available services and account options.
• Assist with client onboarding, account updates, and general support.
• Respond to client questions and help coordinate appropriate next steps.
• Maintain consistent follow-up with business clients.
• Keep accurate and organized records of client interactions and account activity.
• Stay informed on client programs, service updates, and internal procedures.
• Communicate client feedback and account needs to the appropriate team members.
• Support local business outreach and community relationship-building efforts.
• Work collaboratively with the team to provide a positive and professional client experience.

Conocimientos

Strong communication

Interpersonal skills

Organized

Attention to detail

Team-oriented

Willingness to learn

Descripción del empleo

Whole Team Innovations in Chicago, IL is seeking a Client Representative to support local business clientele, account communication, and relationship management. This full-time, on-site role focuses on client services and collaboration with the team.

No prior client-facing experience is required as hands-on training and ongoing coaching are provided to help new team members learn our services, understand client needs, and build strong professional communication skills.