Client Services Associate / Travel (Remote)

HB Travels; Mason (NH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Supportive and collaborative team environment

Access to travel perks and discounts

Job summary

A professional travel services organization is seeking a Client Services Associate to assist clients with their travel needs. This remote role requires strong communication and organizational skills, with responsibilities including managing reservations, providing travel guidance, and maintaining client relations. The ideal candidate has a passion for travel, and while experience in hospitality or customer service is a plus, it is not mandatory. The organization offers flexible work, training, and unique travel perks.

Qualifications

• Previous experience in travel, hospitality, or customer service is an advantage, but not required.
• Enthusiasm for travel and helping others plan their trips.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.
• Stay informed about travel industry updates, policies, and promotions.

Skills

Strong communication skills

Interpersonal skills

Excellent organizational abilities

Attention to detail

Ability to work independently

Job description

Client Services Associate / Travel (Remote)

About the job Client Services Associate / Travel (Remote)

About Us:
We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

Position Overview:
We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities:

Respond to client questions and assist with travel reservations

Provide guidance on destinations, accommodations, and travel options

Handle itinerary changes, modifications, and special requests

Deliver excellent customer service and build positive client relationships

Stay informed about travel industry updates, policies, and promotions

Qualifications:

Strong communication and interpersonal skills

Excellent organizational abilities and attention to detail

Ability to work independently in a remote environment

• Previous experience in travel, hospitality, or customer service is an advantage (but not required)

Enthusiasm for travel and helping others plan their trips

What We Offer:

Flexible remote work opportunity

Training and ongoing professional development

Supportive and collaborative team environment

Opportunities to grow within the travel industry

Access to travel perks and discounts (eligibility requirements apply)