Client Services Associate / Travel (Remote)

HB Travels; Wichita (KS); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work flexibility

Training and professional development resources

Access to travel perks and discounts

Job summary

A professional travel services organization is seeking a Client Services Associate (Remote) to assist clients with travel needs and provide excellent service. The ideal candidate should have strong communication skills and a passion for travel. Responsibilities include responding to inquiries, managing reservations, and delivering personalized support. This role offers flexibility, training resources, and opportunities for career growth within the travel industry.

Qualifications

• Detail-oriented and customer-focused individual.
• Experience in travel, hospitality, or customer service is a plus.
• Passion for travel and helping others plan memorable experiences.
• Prior experience in travel, hospitality, or customer service is a plus (not required).
• Passion for travel and helping others plan memorable experiences.

Responsibilities

• Assist clients with their travel needs, handle reservations, and provide exceptional service.
• Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages.
• Manage reservations, itinerary changes, and special requests as needed.
• Deliver excellent customer service and maintain positive client relationships.
• Stay informed on travel promotions, updates, and industry trends.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Attention to detail

Remote work

Hospitality experience

Job description

Client Services Associate / Travel (Remote)

About the job Client Services Associate / Travel (Remote)

About Us:
We are a professional travel services organization dedicated to making trip planning simple, seamless, and stress‑free. By working with trusted travel providers, we ensure clients receive high‑quality service and personalized support for every journey.

Position Overview:
We are looking for detail‑oriented and customer‑focused individuals to join our team as Client Services Associates / Travel. In this role, you will assist clients with their travel needs, handle reservations, and provide exceptional service from start to finish.

Key Responsibilities:

• Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages

Provide accurate information on travel options, destinations, and policies

Manage reservations, itinerary changes, and special requests as needed

Deliver excellent customer service and maintain positive client relationships

Stay informed on travel promotions, updates, and industry trends

Qualifications:

Strong communication and interpersonal skills

Excellent organizational abilities and attention to detail

Comfortable working independently in a remote environment

Prior experience in travel, hospitality, or customer service is a plus (not required)

Passion for travel and helping others plan memorable experiences

What We Offer:

Remote work flexibility

Training and professional development resources

A supportive, collaborative team environment

Opportunities to grow within the travel industry

Access to travel perks and discounts (after training completion and eligibility)