Client Services Associate / Travel

HB Travels; Roanoke (VA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Supportive and collaborative team environment

Opportunities to grow within the travel industry

Access to travel perks and discounts

Job summary

A leading travel services organization is seeking a Client Services Associate to provide exceptional support in booking travel arrangements. In this role, you will respond to client inquiries, assist with reservations, and ensure a positive travel experience. The ideal candidate possesses strong communication skills and attention to detail, with previous experience in travel or customer service preferred. This position offers flexibility for remote work and opportunities for professional development.

Qualifications

• Previous experience in travel, hospitality, or customer service is an advantage (but not required).
• Ability to work independently in a remote environment.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Attention to detail

Ability to work independently

Enthusiasm for travel

Job description

About the job Client Services Associate / Travel

About Us:
We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

Position Overview:
We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities:

• Respond to client questions and assist with travel reservations
• Provide guidance on destinations, accommodations, and travel options
• Handle itinerary changes, modifications, and special requests
• Deliver excellent customer service and build positive client relationships
• Stay informed about travel industry updates, policies, and promotions

Qualifications:

• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to work independently in a remote environment
• Previous experience in travel, hospitality, or customer service is an advantage (but not required)
• Enthusiasm for travel and helping others plan their trips

What We Offer:

• Flexible remote work opportunity
• Training and ongoing professional development
• Supportive and collaborative team environment
• Opportunities to grow within the travel industry
• Access to travel perks and discounts (eligibility requirements apply)