Client Services Associate / Travel

HB Travels; Spokane (WA); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Opportunities to grow within the travel industry

Access to travel perks and discounts

Travel perks

Job summary

A professional travel services organization is seeking a detail-oriented Client Services Associate/Travel to assist clients with travel needs and ensure smooth booking processes. The ideal candidate will provide excellent customer service, handle reservations, and maintain positive client relationships while working in a supportive team environment. This role offers flexible remote work, training, and opportunities for growth within the travel industry.

Qualifications

• Must possess strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail are essential.
• Ability to work independently in a remote environment is required.
• Experience in travel, hospitality, or customer service is a bonus.
• Enthusiasm for travel and helping others plan trips.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.
• Stay informed about travel industry updates, policies, and promotions.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Attention to detail

Ability to work independently

Customer service experience

Job description

About the job Client Services Associate / Travel

About Us:
We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

Position Overview:
We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities:

• Respond to client questions and assist with travel reservations
• Provide guidance on destinations, accommodations, and travel options
• Handle itinerary changes, modifications, and special requests
• Deliver excellent customer service and build positive client relationships
• Stay informed about travel industry updates, policies, and promotions

Qualifications:

• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to work independently in a remote environment
• Previous experience in travel, hospitality, or customer service is an advantage (but not required)
• Enthusiasm for travel and helping others plan their trips

What We Offer:

• Flexible remote work opportunity
• Training and ongoing professional development
• Supportive and collaborative team environment
• Opportunities to grow within the travel industry
• Access to travel perks and discounts (eligibility requirements apply)