Client Services Associate / Travel

HB Travels; Boise (ID); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Access to travel perks and discounts

Growth opportunities

Travel perks

Job summary

A travel services organization is seeking a detail-oriented Client Services Associate to assist clients with their travel needs. Responsibilities include responding to inquiries, guiding clients on travel options, and ensuring smooth bookings. Candidates should possess strong communication skills and a passion for travel. This role offers a flexible remote working opportunity and a collaborative team environment, along with access to travel perks and training for career advancement.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Previous experience in travel, hospitality, or customer service is an advantage.
• Enthusiasm for travel and helping others plan trips.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.
• Stay informed about travel industry updates, policies, and promotions.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities and attention to detail

Ability to work independently

Enthusiasm for travel

Customer service

Job description

About Us

We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress‑free, and enjoyable.

Position Overview

We are looking for a detail‑oriented and customer‑focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities

• Respond to client questions and assist with travel reservations
• Provide guidance on destinations, accommodations, and travel options
• Handle itinerary changes, modifications, and special requests
• Deliver excellent customer service and build positive client relationships
• Stay informed about travel industry updates, policies, and promotions

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to work independently in a remote environment
• Previous experience in travel, hospitality, or customer service is an advantage (but not required)
• Enthusiasm for travel and helping others plan their trips

What We Offer

• Flexible remote work opportunity
• Training and ongoing professional development
• Supportive and collaborative team environment
• Opportunities to grow within the travel industry
• Access to travel perks and discounts (eligibility requirements apply)