Client Services Associate: Flexible Hours, Per Diem

Access: Supports for Living; City of Middletown (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

Access: Supports for Living in Middletown, NY is seeking a personable team member to support clients in a busy community counseling center. This per diem role focuses on front-desk duties, registration, and ensuring smooth administrative workflows.

You will answer phones, organize charts, register new clients, and help with billing for medical visits, while using strong communication and bilingual English/Spanish skills to assist a diverse client base.

Qualifications

• Have computer skills and experience.
• Possess excellent communication, customer service, and organizational skills.
• Bilingual English and Spanish speaking a plus.
• Excellent communication skills and the ability to multi- task.

Responsibilities

• Be customer focused, able to multi-task in a high volume community counseling center.
• Answering phones, taking messages, and scheduling client appointments.
• Setting up charts, filing, archiving, purging charts, and billing for medical services visits.
• Registering new clients for services.
• Perform other duties as assigned.

Skills

Computer skills

Communication

Customer service

Organizational skills

Tools

Electronic Health Records (EHR)

Job description

Access: Supports for Living in Middletown, NY is seeking a personable team member to support clients in a busy community counseling center. This per diem role focuses on front-desk duties, registration, and ensuring smooth administrative workflows.

You will answer phones, organize charts, register new clients, and help with billing for medical visits, while using strong communication and bilingual English/Spanish skills to assist a diverse client base.