Client Services Associate – Entry-Level (Medical Lab)

Chemisys Laboratories; New Jersey; On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Vision insurance

Job summary

A state-of-the-art medical laboratory in New Jersey is seeking a Full-Time Client Service Representative. This entry-level position involves acting as a liaison between laboratory operations and clients while reporting results and resolving issues to ensure customer satisfaction. The laboratory offers a supportive environment focused on employee development and includes benefits such as health insurance and paid time off.

Qualifications

• Customer service experience preferred (1 year).

Responsibilities

• Act as a liaison between laboratory operations and clients.
• Report laboratory results using established protocols.
• Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies.
• Identify, research and resolve customer issues to ensure client satisfaction.
• Assist with client supply orders.

Job description

A state-of-the-art medical laboratory in New Jersey is seeking a Full-Time Client Service Representative. This entry-level position involves acting as a liaison between laboratory operations and clients while reporting results and resolving issues to ensure customer satisfaction. The laboratory offers a supportive environment focused on employee development and includes benefits such as health insurance and paid time off.