Client Services Representative

Chemisys Laboratories

New Jersey

On-site

USD 23,419 - 26,174

Full time

14 days+

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Benefits offered by this job

401(k)

Paid time off

Health insurance

Vision insurance

Job summary

A state-of-the-art medical laboratory in New Jersey is seeking a Full-Time Client Service Representative. This entry-level position involves acting as a liaison between laboratory operations and clients while reporting results and resolving issues to ensure customer satisfaction. The laboratory offers a supportive environment focused on employee development and includes benefits such as health insurance and paid time off.

Qualifications

Customer service experience preferred (1 year).

Responsibilities

Act as a liaison between laboratory operations and clients.
Report laboratory results using established protocols.
Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies.
Identify, research and resolve customer issues to ensure client satisfaction.
Assist with client supply orders.

Job description

4 days ago Be among the first 25 applicants

Chemisys Laboratories provided pay range

This range is provided by Chemisys Laboratories. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $19.00/hr

Chemisys Laboratory is a rapidly growing, state-of-the-art, full service medical laboratory with headquarters in Fair Lawn NJ. The laboratory performs a wide variety of tests including Toxicology, Genetics, Microbiology, Hematology, Immunology, Virology, General Chemistry and others.

We are looking for a Full-Time client service representative to join our team. This is an entry level position. No experience is required. Chemisys focuses heavily on employee development and strives to create a work environment that is employee centric.

Duties and Responsibilities Include:

Act as a liaison between laboratory operations and clients.
Report laboratory results using established protocols.
Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures.
Identify, research and resolve customer issues utilizing appropriate staff and resources to ensure client satisfaction.
Assist with client supply orders.

Schedule