Intake Associate, Home Care

BAYADA Home Health Care; Millville (NJ); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Award-Winning Workplace

Weekly Pay

Comprehensive Benefits

Work-Life Balance

Career Growth

Job summary

BAYADA Home Health Care is hiring an Associate to support our Cumberland, NJ offices. The role emphasizes client service, scheduling coordination, and collaboration with field staff. Ideal candidates have a Bachelor's degree (or new grads with the right mindset) and prior experience in home care, customer service, or sales.

A proactive, team-oriented attitude and strong organizational skills are essential. We offer a meaningful career in a compassionate, professional environment with competitive

Qualifications

• Bachelor's degree preferred, open to new grads with the right mindset.
• Prior home care, customer service, or sales experience preferred.
• Demonstrated initiative, goal orientation, and ability to handle increasing responsibilities.

Responsibilities

• Provide superior customer service with a focus on professionalism and communication.
• Coordinate client services across multiple offices, including scheduling and client support.
• Handle new client intakes, relay calls, and support backend workflow tasks.
• Build and maintain relationships with clients, referral sources, payors, and community orgs.
• Support office operations with focus on process efficiency, organization, and budget awareness.
• Demonstrate multitasking and problem-solving in a fast-paced environment.
• Use Excel to track and organize information as needed.

Skills

Organizational skills

Communication

Team player

Education

Bachelor's degree preferred

Tools

Excel

Job description

BAYADA Home Health Care has an upcoming opening for a Associate to support our division, with a primary focus on offices in the Cumberland, NJ area.

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

• Provide superior customer service with a focus on professionalism and communication
• Coordinate client services across multiple offices, assisting with scheduling and client support
• Handle new client intakes, handle referral calls, and support backend workflow tasks
• Build and maintain strong relationships with clients, referral sources, payors, and community organizations
• Support office operations with a focus on process efficiency, organization, and attention to budget
• Demonstrate a high level of multitasking, problem-solving, and ability to work in a fast-paced environment
• Use tools like Excel to track and organize information as needed
• Partner with Client Services Managers to provide support and guidance to field staff

Qualifications

• Bachelor's degree preferred (open to new graduates with the right skills and mindset)
• Prior home care, customer service, or sales experience preferred
• Demonstrated ability to take initiative, meet goals, and handle increasing responsibilities
• Strong team player with a positive, motivated, and goal-oriented attitude
• Excellent organization, communication, and interpersonal skills
• Proficiency with computers and electronic systems

What We Offer

• Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Weekly Pay – Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered
• Work-Life Balance – Enjoy a Monday-Friday, 8:30 AM - 5:00 PM schedule.
• Career Growth – Advancement opportunities to help you grow in your nursing career.

Salary: $50,000- $53,000/ year depending on qualifications

BAYADA is a registered, regulated, certified, and licensed home health care provider, and complies with all state/local mandates.

Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.