Client Service Associate (Entry-Level)

Agent So Fearth; Atlanta (GA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional and team-oriented work环境

Stable full-time hours

Job summary

Agent So Fearth in Atlanta, GA is seeking a client-focused, entry-level Client Service Associate to support clients with questions, manage account information, and coordinate documentation.

You will communicate professionally with clients and team members, handle scheduling and records, and assist with basic issue resolution while adhering to company standards. This role offers paid training, career growth, and stable full-time hours in a collaborative environment.

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational abilities.
• Ability to work well independently and within a team.
• Basic computer and data entry skills.
• Previous customer service experience is a plus but not required.

Responsibilities

• Assist clients with questions, service information, and account support.
• Maintain professional communication with clients and team members.
• Support scheduling, documentation, and administrative coordination.
• Help resolve basic client concerns and escalated issues when necessary.
• Maintain accurate records of client interactions and updates.
• Collaborate with internal departments to ensure quality service.
• Follow company customer service and communication standards.

Skills

Interpersonal skills

Communication skills

Organizational skills

Independent work

Teamwork

Data entry

Basic computer skills

Education

High school diploma

Tools

Basic computer literacy

Job description

About the Role

We are looking for a professional and customer-focused Client Service Associate to join our Atlanta, GA team. This entry-level role is ideal for individuals who enjoy helping clients, building strong communication skills, and working in a fast-paced environment.

Key Responsibilities

• Assist clients with questions, service information, and account support
• Maintain professional communication with clients and team members
• Support scheduling, documentation, and administrative coordination
• Help resolve basic client concerns and escalated issues when necessary
• Maintain accurate records of client interactions and updates
• Collaborate with internal departments to ensure quality service
• Follow company customer service and communication standards

Qualifications

• High school diploma or equivalent required
• Strong interpersonal and communication skills
• Detail-oriented with strong organizational abilities
• Ability to work well independently and within a team
• Basic computer and data entry skills
• Previous customer service experience is a plus but not required

What We Offer

• Competitive pay: $18 - $27 per hour (based on experience)
• Paid training provided
• Opportunities for career advancement
• Professional and team-oriented work environment
• Stable full-time hours

Equal Opportunity Employer

We value diversity and are proud to provide equal employment opportunities to all applicants and employees.