Client Relations Trainee

Tidewater Consulting; Woodstock (GA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Fitness center

Cafe onsite

Travel opportunities

Training program

Bonuses

Job summary

Tidewater Consulting is seeking an entry-level Customer Service Representative for our Atlanta office. You will engage with consumers to execute objectives aligned with our client’s standards and contribute to client acquisition efforts.

The role emphasizes self-motivation, strong communication, and adaptability, with on-site training, mentorship, and opportunities for travel within the U.S. and internationally.

Qualifications

• Self-motivated with a positive attitude.
• High school diploma or higher (some college preferred).
• Ability to lead by example and maintain company standards.
• Student mentality with an entrepreneurial spirit.
• Impeccable communication skills (written and verbal).
• Adaptable personality.

Responsibilities

• Handle customer service inquiries and support client acquisitions.
• Create positive experiences to nurture ongoing business relationships.
• Assist with completing sales and scheduling client meetings.
• Stay up to date on product knowledge and compliance.
• Assist with campaign success and tracking performance.
• Interview and train new hires.

Skills

Self-motivation

Communication skills

Adaptability

Teamwork

Entrepreneurial mindset

Education

High school diploma or higher

Job description

Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Level Customer Service Representative. The Customer Service Representative will become an invaluable asset to our Atlanta office, by communicating with consumers to execute objectives aligned with our client's company standards.

What We Offer

• On-site fitness center and cafe
• Company funded travel (within the U.S. and internationally)
• Full training and mentorship at all levels
• Quarterly bonuses and other financial incentives
• Fun, inclusive office culture

Basic Job Responsibilities

• Customer service inquiries/questions and client acquisitions
• Creating positive experiences that ensure continued business relationships
• Completing sales and scheduling client meetings
• Staying up to date on product knowledge and compliance
• Assisting with campaign success and target tracking
• Interviewing and training company new hires

Candidate Qualifications

• Self-motivated with a positive attitude
• High school diploma or higher (some college preferred)
• Ability to lead by example and maintain company standards
• Student mentality with an entrepreneurial spirit
• Impeccable communication skills (written and verbal)
• Adaptable personality

Those with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.