Customer Service Assistant

Elevare Branding; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for professional growth

Supportive work environment

Ongoing training

Stable, full-time position

Job summary

A leading branding firm in Atlanta is seeking a Customer Service Assistant to support client relations and ensure a seamless experience for partners and customers. The ideal candidate will possess strong communication skills and attention to detail, and will be proactive in problem-solving. Responsibilities include professional customer assistance, maintaining records, and collaborating with internal teams, all while upholding high service standards. Opportunities for professional growth are provided within a supportive work environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional demeanor and customer-focused mindset.

Responsibilities

• Provide professional assistance to customers via phone, email, and in-person.
• Address inquiries and resolve concerns.
• Maintain accurate records of customer interactions.

Skills

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Professional demeanor and customer-focused mindset

Basic proficiency with office software

Strong attention to detail and problem-solving skills

Job description

At Elevare Branding, we are committed to helping businesses grow through innovative branding strategies and impactful client engagement. Our team thrives on collaboration, creativity, and delivering measurable results. We foster a professional environment where individuals are encouraged to develop their skills, contribute ideas, and grow within a forward‑thinking organization.

Job Description

We are seeking a Customer Service Assistant to support our client relations team and ensure a seamless experience for our partners and customers. This role requires strong communication skills, attention to detail, and a proactive approach to problem‑solving. You will act as a key point of contact, helping maintain the high standards of service that define our brand.

Responsibilities

• Provide professional and timely assistance to customers via phone, email, and in-person interactions
• Address inquiries, resolve concerns, and ensure customer satisfaction at all stages
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to ensure efficient service delivery
• Assist in processing orders, updates, and general administrative support tasks
• Uphold company standards in communication and service quality

Qualifications

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional demeanor and customer‑focused mindset
• Ability to work both independently and within a team
• Basic proficiency with office software and communication tools
• Strong attention to detail and problem‑solving skills

Benefits

• Competitive salary package
• Opportunities for professional growth and advancement
• Supportive and collaborative work environment
• Ongoing training and skill development
• Stable, full‑time position with consistent schedule