Administrative Technician - Public Clinic Operations

City of Norfolk; Norfolk (VA); In loco; USD 45.000 - 52.000; Tempo pieno

Descrizione del lavoro

The City of Norfolk’s Norfolk Community Services Board seeks an Administrative Technician to support the Integrated Care Clinic Administration. This role provides essential administrative help, scheduling, insurance verifications, and file management within a public-service setting.

Responsibilities include maintaining logs, handling mail and correspondence, and preparing reports for clinic staff. The position offers standard hours, a clear path for growth, and competitive compensation.

Competenze

• Essential administrative support for Integrated Care Clinic Administration.
• Handles appointment scheduling, insurance verifications, and logs.
• Manages mail, correspondence, and report preparation.

Mansioni

• Manages the day-to-day administrative operations of assigned tasks including appointment scheduling, insurance verifications, establishing and maintaining logs, answering and providing directions on phone calls, and effective communication with clinic staff.
• Able to run insurance verification and understand EOB's and denials with insurances. Prepares payment vouchers and processes invoices for payment.
• Assist staff in problem solving issues with office equipment, including computers, software, printers, etc.
• Organizes, maintains, and adjusts complex file systems in order to provide ready access to information and to produce reports when needed.
• Receives, sorts, date stamps, and distributes mail and other documents.
• Composes and sends correspondence, form letters, and reports on general matters.
• Recommend new or modified procedures to enhance operations.
• Reviews information for accuracy, completeness, and conformance to established standards; research documents, answers routine inquiries and locates information.
• Undertakes responsibility for special assignments and projects.

Formazione

High school diploma or equivalent

Bachelor's degree may substitute

Descrizione del lavoro

The City of Norfolk’s Norfolk Community Services Board seeks an Administrative Technician to support the Integrated Care Clinic Administration. This role provides essential administrative help, scheduling, insurance verifications, and file management within a public-service setting.

Responsibilities include maintaining logs, handling mail and correspondence, and preparing reports for clinic staff. The position offers standard hours, a clear path for growth, and competitive compensation.