Client Services Administrative Assistant

Wellspring, Inc.; Bangor (ME); On-site; USD 36,000 - 48,000; Full time

Job summary

Wellspring’s Women’s House in Bangor, ME seeks a full-time Administrative Assistant to keep our residential program organized and running smoothly. You’ll balance administrative tasks with regular interaction with clients, staff, and community partners, leveraging strong detail orientation to protect confidentiality.

Responsibilities include handling client records, billing support, scheduling, and office operations to support clinical and administrative staff, while upholding professional,

Qualifications

• Experience with word processing, preferably Microsoft Word for Windows, and strong spelling, punctuation, and grammar.
• Strong organizational and detail-oriented abilities.
• High school diploma required; Associate or Bachelor's degree preferred.
• Excellent telephone manners and skills.
• Ability to interact professionally with clients in recovery and protect confidentiality.

Responsibilities

• Interacts with clients, staff, and the public in a polite, respectful manner.
• Manages the agency’s office system to support clinical and administrative staff.
• Completes third party billings (MaineCare, VA, DHHS) and verifies eligibility monthly.
• Facilitates completion of MaineCare and Food Stamp applications.
• Maintains statistics for reimbursements and telecommunication systems.
• Maintains accounts receivable and office supply inventory.
• Transports clients as needed in agency vehicle.
• Performs other duties as required by the Program Director.

Skills

Word processing

Organizational skills

Detail oriented

Telephone skills

Confidentiality

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

Wellspring’s Women’s House in Bangor, ME seeks a full-time Administrative Assistant to keep our residential program organized and running smoothly. You’ll balance administrative tasks with regular interaction with clients, staff, and community partners, leveraging strong detail orientation to protect confidentiality.

Responsibilities include handling client records, billing support, scheduling, and office operations to support clinical and administrative staff, while upholding professional,