Client Service & Teller Specialist - Growth & Benefits

Vectra Bank Colorado; Broomfield (CO); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Adoption Assistance

Health Savings Account

Flexible Spending Account

Paid Time Off

Holidays (11 paid federal holidays)

401(k) + Profit Sharing

Mental Health Benefits

Tuition Reimbursement

Employee Banking Perks

Job summary

Vectra Bank Colorado in Broomfield is seeking a Client Service Associate (Teller) to provide top-notch customer service at the Broomfield branch. You will process transactions, assist clients with accounts, and help them reach their financial goals in a community-bank environment.

The role requires high school diploma and strong balancing and customer service skills, with opportunities for cross-selling and career growth.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Responsibilities

• Process debit and credit transactions accurately in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell banks opportunities through exploring needs.
• Other duties as assigned.

Skills

Customer service

Balancing

Cross-selling

Mathematics

Education

High School Diploma or equivalent

Job description

Vectra Bank Colorado in Broomfield is seeking a Client Service Associate (Teller) to provide top-notch customer service at the Broomfield branch. You will process transactions, assist clients with accounts, and help them reach their financial goals in a community-bank environment.

The role requires high school diploma and strong balancing and customer service skills, with opportunities for cross-selling and career growth.