Client Service Associate (Teller) 40 hours - Broomfield, CO

Vectra Bank Colorado; Broomfield (CO); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Adoption Assistance

Health Savings Account

Flexible Spending Account

Paid Time Off

Holidays (11 paid federal holidays)

401(k) + Profit Sharing

Mental Health Benefits

Tuition Reimbursement

Employee Banking Perks

Job summary

Vectra Bank Colorado in Broomfield is seeking a Client Service Associate (Teller) to provide top-notch customer service at the Broomfield branch. You will process transactions, assist clients with accounts, and help them reach their financial goals in a community-bank environment.

The role requires high school diploma and strong balancing and customer service skills, with opportunities for cross-selling and career growth.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Responsibilities

• Process debit and credit transactions accurately in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell banks opportunities through exploring needs.
• Other duties as assigned.

Skills

Customer service

Balancing

Cross-selling

Mathematics

Education

High School Diploma or equivalent

Job description

At Vectra Bank, we're proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship-driven service to support families, businesses, and the communities we call home.

We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day-one benefits, ample growth opportunities,

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career.

We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Broomfield branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell banks opportunities through exploring needs.
• Other duties as assigned.

Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Hours:

40 hours Monday - Saturday

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $20.00 - $22.50 hourly depending on job-related factors such as level of experience and location.