Client Service Teller | Day-One Benefits & Growth

Vectra Bank Colorado; Durango (CO); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life & Disability Insurance

Paid Parental Leave

HSA/FSA

Paid Training

PTO & Holidays

401(k) with company match

Mental health benefits

Tuition Reimbursement

Employee banking perks

Job summary

Vectra Bank Colorado is seeking a Client Service Associate (Teller) at the Durango South branch to provide top-notch customer service to clients. The role involves handling debit/credit transactions, opening accounts, and assisting with day-to-day banking needs.

Ideal candidates have a High School Diploma, strong balancing skills, and the ability to identify cross-sell opportunities while delivering friendly service in a community bank environment.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Responsibilities

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell banks opportunities through exploring needs.
• Other duties as assigned.

Skills

Customer service

Cashiering

Balancing

Cross-selling

Relationship building

Education

High School Diploma or equivalent

Job description

Vectra Bank Colorado is seeking a Client Service Associate (Teller) at the Durango South branch to provide top-notch customer service to clients. The role involves handling debit/credit transactions, opening accounts, and assisting with day-to-day banking needs.

Ideal candidates have a High School Diploma, strong balancing skills, and the ability to identify cross-sell opportunities while delivering friendly service in a community bank environment.