Client Service Team Lead — Growth & Impact

JGSM; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Opportunities for growth

Job summary

JGSM in Tampa, FL is seeking a Client Team Lead to guide our customer service team and uphold service excellence. You will lead daily operations, mentor staff, and ensure customer issues are resolved promptly.

The role emphasizes strong communication, leadership, and organization, with opportunities for professional growth within a supportive team environment. This position also offers competitive pay and the chance to shape service standards across the organization, collaborating with

Qualifications

• Strong communication and leadership skills.
• Previous customer service experience preferred.
• Ability to multitask and stay organized.
• Professional and dependable.

Responsibilities

• Lead and support customer service staff
• Assist with training new team members
• Handle escalated customer issues
• Ensure high-quality service and smooth daily operations
• Monitor performance and provide feedback

Skills

Leadership

Communication

Multitasking

Organization

Dependability

Job description

JGSM in Tampa, FL is seeking a Client Team Lead to guide our customer service team and uphold service excellence. You will lead daily operations, mentor staff, and ensure customer issues are resolved promptly.

The role emphasizes strong communication, leadership, and organization, with opportunities for professional growth within a supportive team environment. This position also offers competitive pay and the chance to shape service standards across the organization, collaborating with