Client Service Specialist — Employee-Owned, Growth & Benefits

Kesslers® Diamonds; Milwaukee (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee-owned

Family-like atmosphere

Work-life balance

Benefits and discounts

Job summary

Kesslers Diamonds in Downtown Milwaukee, WI is seeking a Client Service Specialist to deliver exceptional service and keep daily store operations running smoothly.

You will greet clients, handle transactions with our POS system, manage inventory and special orders, answer phones, process shipments, and work with the team to ensure client satisfaction in a friendly, employee-owned environment.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of experience in customer service or office support.
• Strong interpersonal and communication skills.
• Proficiency with computers and ability to multitask.
• Comfortable working independently and as part of a team.
• Positive attitude and a desire to have fun every day!

Responsibilities

• Greeting clients and providing outstanding customer service.
• Handling transactions accurately using our point-of-sale system.
• Managing inventory and processing special orders and repairs.
• Answering phones and directing calls to the right team member.
• Receiving and sorting shipments, communicating details to the team.
• Collaborating with teammates to solve problems and ensure client satisfaction.
• Performing other duties as needed to support the store.

Skills

Customer service

Communication

Multitasking

Teamwork

Computer skills

Education

High School Diploma or equivalent

Tools

POS system

Job description

Kesslers Diamonds in Downtown Milwaukee, WI is seeking a Client Service Specialist to deliver exceptional service and keep daily store operations running smoothly.

You will greet clients, handle transactions with our POS system, manage inventory and special orders, answer phones, process shipments, and work with the team to ensure client satisfaction in a friendly, employee-owned environment.