Client Service Specialist - Employee-Owned, Growth & Balance

Kesslers® Diamonds; Appleton (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Kesslers Diamonds in Appleton, WI is seeking a Client Service Specialist to deliver exceptional service and support store operations. You will help clients, process sales, manage inventory and communications with the team to ensure smooth daily activities.

The role emphasizes teamwork, a positive attitude, and a commitment to a fun, customer-focused environment. Join a friendly, employee-owned team that values diversity and inclusion.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of experience in customer service or office support.
• Strong interpersonal and communication skills.
• Proficiency with computers and ability to multitask.
• Comfortable working independently and as part of a team.
• Positive attitude and a desire to have fun every day.

Responsibilities

• Greet clients and provide outstanding customer service.
• Handling transactions accurately using our point-of-sale system.
• Managing inventory and processing special orders and repairs.
• Answering phones and directing calls to the right team member.
• Receiving and sorting shipments, communicating details to the team.
• Collaborating with teammates to solve problems and ensure client satisfaction.
• Performing other duties as needed to support the store.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Education

High School Diploma

Tools

POS system

Job description

Kesslers Diamonds in Appleton, WI is seeking a Client Service Specialist to deliver exceptional service and support store operations. You will help clients, process sales, manage inventory and communications with the team to ensure smooth daily activities.

The role emphasizes teamwork, a positive attitude, and a commitment to a fun, customer-focused environment. Join a friendly, employee-owned team that values diversity and inclusion.