Client Service Representative (CSR) - Miami Design District, Women's

Brobston Group; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Brobston Group in Miami is seeking a Client Service Representative to manage day-to-day client service functions in partnership with boutique management. This role supports boutique operations, including point-of-sale activities, aftersales, phone communications, cash handling, inventory control, and loss prevention.

Ideal candidates have at least 3 years of retail cashiering experience, preferably in luxury retail, and are available for a full-time schedule including nights, weekends and

Qualifications

• At least 3 years of retail cashiering experience; luxury experience preferred.
• Availability for a full-time schedule, including varied hours, nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization, and follow-through skills.
• Ability to stand for extended periods, move merchandise and fixtures, and lift boxes.
• Willingness to follow company policies, procedures, regulations, and standards.

Responsibilities

• Oversee the point-of-sale system and manage aftersales and phone communications.
• Maintain cash integrity, inventory control, and loss prevention procedures.
• Deliver client service and assist with boutique operations as needed.

Skills

Interpersonal skills

Communication skills

Organizational skills

Follow-through

Job description

Summary

The Client Service Representative manages day-to-day client service functions in the boutique in partnership with boutique management. The role supports boutique operations, including point-of-sale activities, aftersales, phone communications, cash integrity, inventory control, and loss prevention.

Responsibilities

• Oversee the point-of-sale system and manage aftersales and phone communications.
• Maintain cash integrity, inventory control, and loss prevention procedures.
• Deliver client service and assist with boutique operations as needed.

Requirements

• At least 3 years of retail cashiering experience; luxury experience preferred.
• Availability for a full-time schedule, including varied hours, nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization, and follow-through skills.
• Ability to stand for extended periods, move merchandise and fixtures, and lift boxes.
• Willingness to follow company policies, procedures, regulations, and standards.