CLIENT ADVISOR - MIAMI DESIGN DISTRICT

CELINE; Miami (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

CELINE is seeking a Client Advisor for its Miami Design District boutique. You will aim to meet sales targets, incorporate product knowledge, and maximize transaction value while upholding company policies.

Build and maintain a client book, promote events, and provide exceptional service in a luxury retail setting. Flexibility to work evenings, weekends and holidays is expected; familiarity with client databases and fashion software is a plus.

Qualifications

• Candidates with client books strongly preferred.
• Desire to work in a retail setting with a focus on sales.
• Passion for luxury products and design.
• Tech savvy; able to learn and use various software programs.
• Service-oriented and customer-focused; flexible schedule required.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales and transaction value.
• Adhere to all company policies.
• Capture all relevant customer information for database entry.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Follow up on shipping, alterations, or other client issues.
• Assist in housekeeping and store image maintenance.
• Support shipping, receiving, and inventory control as requested.

Skills

Client books preferred

Sales driven

Luxury product passion

Tech savvy

Service orientation

Job description

Job Responsibilities

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

Celine is looking for a Client Advisor to join its Miami Design District boutique.

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Profile

KEYS FOR SUCCESS Competencies: Candidates with client books strongly preferred Desire to work in a retail setting, with a focus on sales Passion for luxury product with an appreciation for design Tech Savvy - ability to learn and utilize various software programs Service orientation and customer focused Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays Languages: Foreign Languages a plus

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.