Client Advisor - Miami Design District

Brobston Group; Miami (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group, a luxury fashion retailer in Miami, seeks a sales associate to represent the brand and deliver an exceptional in-store experience. You will build and nurture client relationships using our CRM, tailoring service to individual needs and contributing to team sales goals.

In this role, you will stay informed on product knowledge, maintain display standards, and support omnichannel initiatives while helping ensure security and smooth store operations.

Qualifications

• Passion for selling luxury fashion, art and design.
• Experience building long-term client relationships.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• English proficiency required; other languages are a plus.

Responsibilities

• Welcome and serve customers, creating a personalized in-store experience.
• Use the company CRM to maintain client relationships and develop future sales opportunities.
• Engage in cross-selling and support achievement of sales targets and KPIs.
• Maintain product knowledge, shop floor standards, visual displays, and stock procedures.
• Work collaboratively, support omnichannel initiatives, and help maintain store security.

Skills

Client relationship building

Communication

Teamwork

Independent work

Tools

CRM software

Job description

Summary

Represent the brand and deliver a memorable luxury customer experience. Build client relationships, understand customer needs, and contribute to individual and team sales goals.

Responsibilities

• Welcome and serve customers, creating a personalized in-store experience.
• Use the company CRM to maintain client relationships and develop future sales opportunities.
• Engage in cross-selling and support achievement of sales targets and KPIs.
• Maintain product knowledge, shop floor standards, visual displays, and stock procedures.
• Work collaboratively, support omnichannel initiatives, and help maintain store security.

Requirements

• Passion for selling, luxury fashion, art, and design.
• Experience building long-term client relationships.
• Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
• Motivation, resilience, a results-driven approach, and problem-solving skills.
• English proficiency required; additional languages are a plus.