Client Service Representative

westtexasautorecovery; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

West Texas Auto Recovery is seeking a dedicated Customer Service Representative in Dallas to handle inquiries by phone and email, assist clients, and support daily report updates.

The role requires strong communication, the ability to stay calm under pressure, and a professional demeanor, with the capacity to work independently and prioritize tasks.

A high school diploma is required, and you will join a team that values accurate data, timely follow-ups, and courteous client interactions.

Qualifications

• High School diploma required.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Capable of maintaining composure and professionalism under pressure.

Responsibilities

• Answer phone calls and emails from clients.
• Respond to client questions and complaints in a timely manner.
• Update daily reporting and documentation.
• Assist with accepting new accounts and processing applicable fees.

Skills

Prioritization

Communication

Interpersonal skills

Professional demeanor

Adaptability

Problem solving

Independence

Attention to detail

Education

High School diploma

Job description

Summary of Duties

Customer Service Representatives duties and responsibilities generally include but are not limited to answering phone calls and emails, responding to client questions and complaints, updating daily reporting, accepting new accounts, and requesting applicable fees

Skills

Ability to prioritize, good communication and interpersonal skills, maintain composure in all situations, possess professional demeanor, able to adjust to change, ability to problem solve and work independently and ability to work under stressful conditions, ability to remain focused and attention to detail.

Knowledge

Computer systems, typing, public relations, basic office clerical duties

Aptitudes

• Must be able to prioritize, utilize critical thinking, and adjust to change.
• Must be able to reason and use logical problem-solving skills.
• Performs duties that require ome latitude for independent judgment and initiative in handling situations out of the ordinary

Education

High School diploma

Location

Dallas