Client Service Receptionist & Scheduling Pro

H&R Block; East Liverpool (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist in East Liverpool, OH. You will answer phones, greet clients, and connect them with tax professionals to best meet their needs, while scheduling appointments and maintaining a clean, organized office.

The role emphasizes strong customer service, multitasking, and proficiency with Microsoft Office in a fast-paced receptionist setting across multiple client interactions.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they prefer to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.

Skills

Fast-paced

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist in East Liverpool, OH. You will answer phones, greet clients, and connect them with tax professionals to best meet their needs, while scheduling appointments and maintaining a clean, organized office.

The role emphasizes strong customer service, multitasking, and proficiency with Microsoft Office in a fast-paced receptionist setting across multiple client interactions.