Client Service Pro & Receptionist - Flexible Hours

H&R Block; Hannibal (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Wellbeing program

Various discounts on items and services

Medical coverage

401k Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

A leading tax preparation service in Hannibal, MO is seeking a seasonal Client Service Professional/Receptionist. Role involves engaging clients, scheduling appointments, and ensuring quality service. Candidates should have strong customer service skills, flexibility in scheduling, and proficiency in Microsoft Office. Join us to make an impact in clients' financial decisions and experience a supportive work culture.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as per their preference.
• Ensure clients' needs are met during service.
• Maintain office cleanliness and organization.
• Perform other duties as assigned.

Skills

Customer service

Ability to multi-task

Strong organizational skills

Computer proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

A leading tax preparation service in Hannibal, MO is seeking a seasonal Client Service Professional/Receptionist. Role involves engaging clients, scheduling appointments, and ensuring quality service. Candidates should have strong customer service skills, flexibility in scheduling, and proficiency in Microsoft Office. Join us to make an impact in clients' financial decisions and experience a supportive work culture.