Client Service & Office Operations Specialist

Addison Group; Peoria (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

75% employer premium coverage

5% 401(k) match

Roth 401(k) option

PTO and sick time

Job summary

Addison Group is seeking a polished, personable Client Service Specialist to be the primary contact for clients and visitors while supporting daily administrative needs in our Peoria, AZ office. The ideal candidate has front-office or office management experience, strong communication, attention to detail, and the ability to manage multiple priorities independently.

This full-time, in-person role in Peoria features a Monday–Thursday 9:00 AM–6:00 PM schedule and Friday 9:00 AM–1:00 PM, with

Qualifications

• 5+ years of reception/front-office or office management experience.
• Strong proficiency with Microsoft Office.
• Excellent verbal and written communication skills.
• Experience in professional services or financial services is preferred.
• Salesforce experience is a plus but not required.
• Strong organizational and time-management abilities.

Responsibilities

• Serve as the first point of contact for clients, visitors, and incoming callers.
• Manage incoming phone calls and route inquiries to the appropriate team members.
• Assist clients with routine administrative questions and requests.
• Handle incoming and outgoing mail, deliveries, and packages.
• Enter and maintain accurate client and administrative information in the CRM/database.
• Keep reception, conference rooms, and shared office areas neat and client-ready.
• Assist with occasional evening client events and presentations as needed.

Skills

Front-office experience

Communication skills

Time management

Attention to detail

Independent worker

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM database

Salesforce

Job description

Addison Group is seeking a polished, personable Client Service Specialist to be the primary contact for clients and visitors while supporting daily administrative needs in our Peoria, AZ office. The ideal candidate has front-office or office management experience, strong communication, attention to detail, and the ability to manage multiple priorities independently.

This full-time, in-person role in Peoria features a Monday–Thursday 9:00 AM–6:00 PM schedule and Friday 9:00 AM–1:00 PM, with