Client Service & Dispatch Coordinator

Express Employment Professionals - Cincinnati East; Texas; On-site; USD 30,000 - 34,000; Full time

Job summary

Express Employment Professionals, Delta, is seeking a friendly, organized, and detail‑oriented Receptionist / Administrative Assistant to support our busy service office. You will be the first point of contact for customers and play a key role in coordinating technicians, managing schedules, and keeping day‑to‑day operations running smoothly. Starting pay is $22–$25 per hour.

Monday to Friday, 8am–5pm. This is an evaluation hire leading to a long‑term position with room to grow within a

Qualifications

• Experience in receptionist or administrative roles preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient with Outlook, Word, Excel and basic office software.

Responsibilities

• Answer and direct incoming calls and emails professionally.
• Schedule service appointments and coordinate technician dispatching.
• Communicate service updates to customers and follow up.
• Prepare work orders, service docs, and customer files.
• Monitor technician schedules and adjust as needed.
• Enter and maintain customer and job information in systems.
• Process invoices, payments, and basic admin paperwork.
• Order office supplies and maintain filing systems.
• Assist with reporting, data entry, and general admin tasks.
• Support management on special projects.

Skills

Organizational skills

Multitasking

Communication skills

Microsoft Office

Independent work

Prioritization

Customer service

Attention to detail

Tools

Microsoft Office

Dispatch software

Job description

Express Employment Professionals, Delta, is seeking a friendly, organized, and detail‑oriented Receptionist / Administrative Assistant to support our busy service office. You will be the first point of contact for customers and play a key role in coordinating technicians, managing schedules, and keeping day‑to‑day operations running smoothly. Starting pay is $22–$25 per hour.

Monday to Friday, 8am–5pm. This is an evaluation hire leading to a long‑term position with room to grow within a