Dispatcher / Office Administrator

Uloop Inc.; Miami (FL); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

Uloop Inc. is seeking an experienced Dispatcher in Florida to coordinate service appointments, manage technician routing, and handle parts ordering. The role emphasizes accurate data entry, effective communication with customers and vendors, and supporting warehouse tasks when the manager is away.

Qualifications include proven dispatching experience, strong analytical and multi-line phone skills. Pay starts at $18.00–$20.00 per hour, with growth after a 90-day performance review and a typical

Qualifications

• Proven dispatching experience required.
• Strong data entry and typing skills.
• Excellent communication with customers and vendors.

Responsibilities

• Coordinate and schedule service appointments.
• Manage dispatching activities for technicians.
• Maintain accurate data related to shipping, fleet management and logistics.
• Communicate with customers, vendors and internal teams.
• Assist with in-office tasks when needed.
• Ensure safety regulations and company policies are followed.

Skills

Dispatch experience

Routing

Data entry

Customer communication

Job description

Job Description

We are seeking an experienced, detail-oriented and proactive Dispatcher to coordinate appointments for service and ordering of materials. The ideal candidate will manage ordering parts, and ensure efficient routing and scheduling of service technicians. This role requires excellent communication skills, strong analysis capabilities, and proficiency with various computer software to support seamless service operations. Some help in warehouse when manager is out on deliveries.

Duties

Coordinate and schedule service appointments with customers.Manage dispatching activities for service technicians.Maintain accurate data entry related to shipping & receiving, fleet management, and logistics operations.Communicate effectively with customers, vendors, and internal teams via multi-line phone systems, demonstrating professional phone etiquette.Assist with other in office tasks .Ensure compliance with safety regulations and company policies during dispatching activities.

Experience

Proven experience in dispatchingFamiliarity with computers and software.Strong communication skills with the ability to handle multi-line phone systems professionally.Excellent typing skills for data entry tasks coupled with strong analysis skills for route optimization and priority planning.

Pay

Starting at $18.00-$20.00 per hour depending on experience. Increase in 90 days with positive job performance review.

Hours

8:00am - 4:30pm with occasional overtime no later than 5:00pm

Benefits

• Dental insuranceHealth insurancePaid time off