Client Service Coordinator - Veterinary Front Desk Pro

Marsveterinary; Frederick (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A veterinary hospital is seeking a Client Service Coordinator in Frederick, MD, to enhance the flow of clients and pets through the facility. Candidates should have exemplary communication skills and be comfortable around pets. Responsibilities include managing client services, promoting hospital offerings, educating clients on pet health, and ensuring superior service. Previous experience in customer service and a high school diploma are preferred. This role may require over 40 hours per week, including weekends and evenings.

Qualifications

• Ability to read, write, and speak fluent English.
• Experience in customer service preferred.
• Comfortable working with a variety of pets.

Responsibilities

• Drive client and pet flow through the hospital.
• Provide professional and exceptional client service.
• Educate clients about wellness plans and veterinary services.

Skills

Multi-tasking

Communication skills

Organizational ability

Client service skills

Problem-solving skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

A veterinary hospital is seeking a Client Service Coordinator in Frederick, MD, to enhance the flow of clients and pets through the facility. Candidates should have exemplary communication skills and be comfortable around pets. Responsibilities include managing client services, promoting hospital offerings, educating clients on pet health, and ensuring superior service. Previous experience in customer service and a high school diploma are preferred. This role may require over 40 hours per week, including weekends and evenings.