Client Service Coordinator & Project Budget Leader

Socket.dev; Santee (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev is seeking a Service Coordinator to manage an assigned client portfolio, schedule work orders, and coordinate field teams including plumbers and technicians. You will communicate via email and portals, monitor progress, and help prepare invoices and contracts.

The role emphasizes budget awareness, SLA compliance, and daily coordination with clients and internal teams to ensure on-time project delivery.

Qualifications

• Associates degree or equivalent in related field.
• Knowledge of business & management practices.
• Proficiency in Microsoft Office, Word, Excel, and Power Point.
• Excellent communication and organizational skills.
• Ability to manage budgets and invoices.

Responsibilities

• Review client communications and ensure SLA compliance.
• Schedule work orders and coordinate with technicians and subcontractors.
• Communicate progress to clients via email and portals.
• Prepare client invoices and contracts upon completion of work orders.
• Maintain and update client/work order data in the system.

Skills

Communication skills

Time management

Organizational skills

Teamwork

Attention to detail

Professional phone and email etiquette

Education

Associates degree or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Socket.dev is seeking a Service Coordinator to manage an assigned client portfolio, schedule work orders, and coordinate field teams including plumbers and technicians. You will communicate via email and portals, monitor progress, and help prepare invoices and contracts.

The role emphasizes budget awareness, SLA compliance, and daily coordination with clients and internal teams to ensure on-time project delivery.