Client Service Coordinator - Occupational Health

Southern Illinois Healthcare; Marion (IL); On-site; USD 29,000 - 45,000; Part time

Job summary

Southern Illinois Healthcare is seeking a part-time Client Service Coordinator for the Occupational Health program in Marion, IL. The role provides administrative support, overseeing client protocols and on-site services for employers.

An associate degree or HS diploma with healthcare experience is required, plus DOT/BAT certification. Responsibilities include scheduling, data management, marketing material preparation, and monitoring client satisfaction while ensuring regulatory compliance and

Qualifications

• Associate degree required or high school diploma with 3 years in healthcare.
• DOT/BAT Trainer and Collector Certified.
• 3–5 years healthcare experience.
• On-site client services coordination and documentation.

Responsibilities

• Serves as the main resource for on-site client services.
• Coordinates on-site scheduling for occupational health clients.
• Updates client database, prepares marketing packets and surveys.
• Tracks patient satisfaction via calls and surveys.
• Ensures compliance with regulatory standards.

Skills

Client coordination

Scheduling

Healthcare experience

DOT/BAT certification

Education

Associate degree

HS diploma + 3 years healthcare experience

Job description

## Client Service Coordinator - Occupational HealthApply: Urgent Care Work Care Marion: Part time: Posted 5 Days Ago: JR105447**Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.**Location: Marion, IL Shift: Mon-Fri, 8:00am-4:30pm *(on call as needed)* Time Type: Part-Time Facility/Clinic Name: Urgent Care/Work Care**Position Summary** • Responsible for providing administrative support, serving as the main resource for organization of client services for occupational health program. Oversees client protocols and assists employers with on-site occupational health services. **Education** • Associates degree required, or • High School diploma or equivalent with 3 years of experience working in a medical or healthcare environment**Licenses and Certification** • DOT/BAT Trainer and Collector Certified**Experience and Skills** • Technical Experience: 3-5 years healthcare experience**Role Specific Responsibilities** • Serves as the main resource for on-site client services. • Assists manager in achieving strategic performance goals and financial performance. • Coordinates on-site scheduling for occupational health clients; Establish and set schedules according to client needs of all Occupation Med Tech staff. • Devise forms for department and update existing forms in use. • Assists department manager with networking events by updating client data base preparing marketing packets, written correspondence and surveys • Monitor on a weekly basis list of targeted businesses. • Update clients regarding occupational health service lines • Collaborate with department manager to expand client base and improve services. • Oversees client protocols and assists employers/client as needed. • Manages random consortium for employers and generates notification letters per DOT standards. • Prepares and organizes employer health fair agendas and materials. • Assists with quotes and proposals for services as directed by manager • Maintains database of targeted businesses to market services. • Collaborates with other departments as needed. • Coordinate requests to assist an improvement and expansion of program. • Track patient/client satisfaction through client service calls, surveys and resolve serve matters. • Completes department audits weekly and is responsible for assisting with meeting all compliance and regulatory standards.**Compensation (Commensurate with experience):**$21.42To$33.2To access our Benefits Guide/Plan Information, please click the link below:http://www.sih.net/careers/benefits