Client Service Coordinator - Occupational Health

Southern Illinois Healthcare; Iowa (LA); On-site; USD 29,000 - 45,000; Part time

Job summary

Southern Illinois Healthcare in Marion, IL seeks an Administrative Support professional for on-site occupational health services. The role focuses on organizing client services, coordinating scheduling, and supporting the occupational health program's operations.

Responsibilities include maintaining client data, assisting with marketing materials, and ensuring compliance with DOT standards. This is a part-time position with on-site duties and occasional on-call requirements.

Qualifications

• Associates degree required, or High School diploma or equivalent with 3 years of experience working in a medical or healthcare environment.
• DOT/BAT Trainer and Collector Certified
• 3–5 years healthcare experience is preferred.

Responsibilities

• Serves as the main resource for on-site client services.
• Assists manager in achieving strategic performance goals and financial performance.
• Coordinates on-site scheduling for occupational health clients; establish and set schedules according to client needs of all Occupation Med Tech staff.
• Devises forms for department and updates existing forms in use.
• Assists department manager with networking events by updating client data base preparing marketing packets, written correspondence and surveys
• Monitors weekly the list of targeted businesses.
• Updates clients regarding occupational health service lines.
• Collaborates with department manager to expand client base and improve services.
• Oversees client protocols and assists employers/clients as needed.
• Manages random consortium for employers and generates notification letters per DOT standards.
• Prepares and organizes employer health fair agendas and materials.
• Assists with quotes and proposals for services as directed by manager
• Maintains database of targeted businesses to market services.
• Collaborates with other departments as needed.
• Coordinates requests to assist an improvement and expansion of program.
• Tracks patient/client satisfaction through client service calls, surveys and resolves service matters.
• Completes department audits weekly and assists with meeting all compliance and regulatory standards.

Skills

Administrative support

Healthcare environment

Client services

Scheduling

On-site operations

Education

Associates degree

High School diploma or equivalent with 3 years of experience working in a medical or healthcare environment

DOT/BAT Trainer and Collector Certified

Tools

Microsoft Office

Client database management

Job description

Location: Marion, IL
Shift:Mon-Fri, 8:00am-4:30pm (on call as needed)
Time Type: Part-Time
Facility/Clinic Name: Urgent Care/Work Care

Position Summary

• Responsible for providing administrative support, serving as the main resource for organization of client services for occupational health program. Oversees client protocols and assists employers with on-site occupational health services.

Education

• Associates degree required, or
• High School diploma or equivalent with 3 years of experience working in a medical or healthcare environment

Licenses and Certification

• DOT/BAT Trainer and Collector Certified

Experience and Skills

• Technical Experience: 3-5 years healthcare experience

Role Specific Responsibilities

• Serves as the main resource for on-site client services.
• Assists manager in achieving strategic performance goals and financial performance.
• Coordinates on-site scheduling for occupational health clients; Establish and set schedules according to client needs of all Occupation Med Tech staff.
• Devise forms for department and update existing forms in use.
• Assists department manager with networking events by updating client data base preparing marketing packets, written correspondence and surveys
• Monitor on a weekly basis list of targeted businesses.
• Update clients regarding occupational health service lines
• Collaborate with department manager to expand client base and improve services.
• Oversees client protocols and assists employers/client as needed.
• Manages random consortium for employers and generates notification letters per DOT standards.
• Prepares and organizes employer health fair agendas and materials.
• Assists with quotes and proposals for services as directed by manager
• Maintains database of targeted businesses to market services.
• Collaborates with other departments as needed.
• Coordinate requests to assist an improvement and expansion of program.
• Track patient/client satisfaction through client service calls, surveys and resolve serve matters.
• Completes department audits weekly and is responsible for assisting with meeting all compliance and regulatory standards.

Compensation (Commensurate with experience):

$21.42

To

$33.2

To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits