Client Service Coordinator - 005032

A Caring Doctor (Minnesota), P.A.; Apple Valley (MN); On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid time off

Job summary

VCA Inc. in Apple Valley seeks a Client Service Coordinator to manage the flow of clients and pets through the hospital. This role includes facilitating communication between clients and the veterinary team, ensuring a welcoming experience, and coordinating care efficiently.

The hourly pay ranges from $16.16 to $20.66 based on experience. The position requires strong communication skills and customer service experience. Benefits include medical, dental, vision insurance, and more.

Qualifications

• Excellent communication skills.
• Ability to coordinate client and pet care efficiently.
• Experience in a customer service role.

Responsibilities

• Facilitate client and pet flow through the hospital.
• Ensure clear communication with associates and clients.
• Coordinate care contributing to a welcoming experience.

Job description

Overview

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner.

Pay and Benefits

The pay range for this role is $16.16 - $20.66 hourly. The range reflects a general hiring range for the area; the specific rate is determined based on experience, skill level, and education, and may vary by location or applicable minimum wage laws.

Banfield offers a comprehensive total rewards package including health, wellness, and financial support for you and your family. Benefits may include medical, dental, vision insurance; retirement plans; debt relief programs for eligible positions; paid time off and holidays; mental health resources; life and disability insurance; flexible spending accounts; health savings accounts; parental leave; continuing education allowances; back-up care benefits; fertility support; wellness resources; identity protection; commuter benefits; wellness plans for pets; exclusive discounts; and other programs based on employment status.

Responsibilities

• Facilitate client and pet flow through the hospital to maximize productivity of the veterinary medical team.
• Ensure clear and effective communication with associates and clients.
• Coordinate the care of clients and pets in a manner that contributes to a happy, welcoming, and efficient experience, encouraging client return and referrals.

Eligibility and Notes

Benefits eligibility is based on employment status. Full-time associates are eligible for all benefit programs (student debt program available for full-time DVMs only); part-time associates are eligible for those benefits with an asterisk (*) in the original listing.

About Banfield: Banfield is a community focused on caring for pets and people, committed to a diverse and inclusive environment, and dedicated to the well-being of associates.