Client Service Coordinator

Medical Management International, Inc.; Port Saint Lucie (FL); On-site; USD 2,066,000 - 2,710,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Banfield is seeking a Client Service Coordinator to drive the flow of clients and pets through our hospital, maximize the productivity of the veterinary medical team, ensure effective communication with associates and clients, and coordinate client and pet care in a friendly, efficient manner to encourage repeat visits and referrals.

Based in Port Saint Lucie, FL, this on-site role supports onboarding, scheduling, and follow-up visits, with a focus on delivering an exceptional client experience

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team.
• Ensure effective communication with associates and clients.
• Coordinate client and pet care to encourage repeat visits and referrals.

Job description

Job Overview

The Client Service Coordinator (CSC) drives the flow of clients and pets through our hospital, maximizes the productivity of the veterinary medical team, ensures effective communication with associates and clients, and coordinates client and pet care in a friendly, efficient manner to encourage repeat visits and referrals.

Pay Range

$15.39 – $19.67 hourly. The specific rate is determined by experience, skill level, and education, and may vary by location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best‑in‑Class Student Debt Relief Program (for Full‑Time DVMs)
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Well‑Being Resources, including free coaching and counseling
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance
• Company‑Paid Short‑ and Long‑Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance (for Eligible Positions)
• Back‑Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy Program
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on products and services

About Banfield

Banfield is a community of caring people who embrace diverse thought and background. We are committed to creating an inclusive environment where associates can be themselves while upholding the health and wellbeing of all. Our focus is on a better world for pets.